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First login and flat details: complete the member record

Once your society approves you as a member, check what its register holds about you: your unit, membership, share certificate, nomination and history. Compare each item with your own papers, and ask the society in writing to correct anything wrong.

04 November 2026 · 5 min read · Checked 03 Oct 2026

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Printed from https://coopman.in/blog/first-login-and-flat-details-complete-the-member-record/

Illustration for "First login and flat details: complete the member record": a wall calendar with marked dates and a clock.

Quick answer

First login and flat details: Your first login after approval is the right time to check your member record in the housing society app. On COOPMAN the society's member register holds owner members, their units, share certificates, nominations and history. Compare each item with your own papers. Errors in a register are easy to fix today and hard to fix when you are selling, borrowing against the flat, or when a family member needs to rely on a nomination.

In this guide6 parts of “First login and flat details: complete the member record”, in reading order: Before you start: papers to keep beside you; Flat details and member record: what to check; The member register under West Bengal law; Joint owners; How to get an error corrected; After your record is right.1Before youstart: papersto keep beside…2Flat detailsand memberrecord: what t…3The memberregister underWest Bengal law4Joint owners5How to get anerror corrected6After yourrecord is rightIn this guide6 parts of “First login and flat details: complete the member record”, in reading order: Before you start: papers to keep beside you; Flat details and member record: what to check; The member register under West Bengal law; Joint owners; How to get an error corrected; After your record is right.1Before you start: papersto keep beside you2Flat details and memberrecord: what to check3The member register underWest Bengal law4Joint owners5How to get an errorcorrected6After your record is right
What this guide covers, in reading order. Original illustration.

Before you start: papers to keep beside you

  • Your share certificate.
  • Your allotment letter, conveyance or sale deed, or the document by which you became a member.
  • Any nomination you made with the society, and the society's acknowledgement.
  • If the flat is held jointly, the document showing whose names are on the membership.
  • Your latest maintenance bill or receipt, to cross-check the unit description.
First login and flat details – illustration for the article “First login and flat details: complete the member record”
First login and flat details: original Coopman illustration.

Flat details and member record: what to check

ItemCompare withCommon problems
Your nameShare certificate and deedInitials versus full name, maiden versus married name, spelling
UnitDeed, allotment letter, billWrong block, floor or flat number; two units merged or split
Membership statusShare certificate, admission recordsShown as tenant or occupant when you are an owner member
Share certificateYour original certificateWrong certificate number or share numbers; old certificate not updated after a transfer
NominationYour nomination form and acknowledgementNo nomination on record; an old nominee who has since died; wrong relationship
HistoryYour own chronologyMissing transfer entries, wrong dates

Your COOPMAN account profile and the society's member register are different things. You manage your own account details; the society maintains the member register. Changing your profile does not change the register.

The member register under West Bengal law

The West Bengal Co-operative Societies Rules, 2011 require a society to keep a register of members in Form XII, among its other books (Rule 67). Under Rule 67A, a member may apply in writing, naming the documents and the purpose, to inspect the register of members and nominees and other records free of charge, and the society must arrange the inspection within one week. Certified copies are also supplied to members. If what you see online does not match the society's books, this is the formal route to check the books themselves.

A member may nominate a family member (or any person, if they have no family) to receive their share or interest on death, using Form XXVIIIB, and may revoke and replace a nomination. The society keeps a register of nominees. A nomination is not a will and does not settle inheritance between heirs; see why nomination and succession are different questions.

Joint owners

When a flat is owned jointly, it is not always obvious which owner or owners the society treats as members, who votes, and who receives notices. The rules on joint membership were not confirmed for this article, so check your by-laws and ask the society what its register says. See joint ownership and society membership.

How to get an error corrected

  1. Note exactly what is wrong and what it should say.
  2. Raise a request on COOPMAN to the committee, attaching a copy of the supporting document. The committee assigns, replies and closes requests with a trail, so you can see what happened.
  3. For changes that need a decision or a fresh form – a new nomination, a correction to the share certificate – follow the society's procedure and keep the acknowledgement.
  4. If nothing happens, write to the Secretary and, if needed, apply under Rule 67A to inspect the register.

Do not send original certificates or deeds by post or hand them over without a written receipt.

After your record is right

  • Check notices and meeting dates so you do not miss a general meeting.
  • See your maintenance ledger and payments, if your society manages finance on COOPMAN.
  • Apply for an NOC when you need one, choosing the correct purpose.

New to the platform? Start with what COOPMAN registration means.

This is general information; your society's by-laws and records govern your membership.

First login and flat details: frequently asked questions

Can I edit my flat number myself?

No. Unit and membership details belong to the society's member register. Raise a request with supporting documents and the committee corrects the register.

I never made a nomination. Should I?

A nomination lets the society transfer your share or interest to the nominee on your death under the Act. It is worth considering, alongside a will, and you can revoke and replace it later.

My late father is still shown as the member. What do I do?

Do not change anything yourself. Ask the society about its procedure for transfer on death and take legal advice on succession before applying.

The online record and my share certificate differ. Which is right?

Neither is automatically right. Ask the society to check its register of members and share ledger, which you can inspect on written application.

I am a tenant. Why can I not see a member record?

Tenant access covers notices, requests and visitor passes, not ownership records. The owner member's record stays with the owner.

Sources and review

Facts checked against the sources listed on 3 October 2026.

Next step: sign in at /login and compare your record with your papers. The create-account guide and documents guide have more help.

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